Student Instructional Technology Program Help
Help with logging into Clever, Office 365 (accessing email), and Schoology
All 6-12 Students must complete this sign-up process before they can log in to anything Microsoft-related including Clever.
Microsoft Self-Service Password Registration
- Visit http://aka.ms/ssprsetup in your web browser and complete the sign-up process using your existing [email protected] and password that you used to log in with your computer today.
Help with resetting your RCS password
- After the 6-12 student completes the registration process, they can use the following link http://aka.ms/sspr or click on "Can't access your account?" on the sign-on page to reset or unlock your account from any device.
RESTARTING YOUR COMPUTER
In order to restart your computer, you can hit the Windows icon in the bottom left hand corner, then the power option, then restart. This will allow your computer to actually restart instead of just going to sleep with the physical power button on the laptop.
BLOCKED MICROSOFT ACCOUNTS
STUDENT LAPTOP TROUBLESHOOTING GUIDE
SCHOOLOGY HELP
Access Schoology through Clever or by going to rcschools.schoology.com
Students WILL NOT JOIN a class in Schoology. Student courses will sync with their Skyward schedule.
How to Access Microsoft TEAMS
ASSIGNMENT HELP
If the student has a problem with an assignment, contact the teacher who made the assignment.
CLEVER HELP
Students must use their full student email address when logging into Clever.
[email protected]
Try clearing the web browser cache/history. Click HERE for directions.
Microsoft 365 Information
HELP WITH LEARNING PROGRAMS
Below are links for help with specific learning programs:
- Zoom Virtual Meetings
- Read-Aloud in Microsoft programs
- Read-Aloud for Edge internet browser
- Creative Cloud Express (for creating projects)
- Online Textbooks
- Microsoft Teams Meetings
- Other Essential Software
- Clearing Internet Cache (Clearing Chrome History if having trouble with Clever or Kiddom)
STUDENT DEVICE CARE INFORMATION
EMAIL TRAINING
STUDENT PARKING LOT WIFI ACCESS LOCATIONS