Rutherford County Schools

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Instructional Technology » Student Instructional Technology Program Help

Student Instructional Technology Program Help

All 6-12 Students must complete this sign-up process before they can log in to anything Microsoft-related including Clever. 

 

Microsoft Self-Service Password Registration 

 

Help with resetting your RCS password 

  • After the 6-12 student completes the registration process, they can use the following link http://aka.ms/sspr or click on "Can't access your account?" on the sign-on page to reset or unlock your account from any device.
 
You are able to log in to your computer but receive a message stating your Microsoft account is blocked when trying to access Office 365 or Clever.
 
K-5 Students
Designated technical support person at the school must email [email protected] for assistance.
 
6-12 Students follow the steps below

 

STEP 1

Students should reset their password using Self-Service Password Reset (SSPR). You MUST use a STRONG password, or it will not work. SSPR must have been setup prior to the blocked message.

 

Password Requirements

  • You cannot use the 3 previous passwords. Do NOT use your state ID!
  • It must be at least 6 characters.
This process may take up to an hour so the account will not be unblocked immediately.
 
Use the link below to reset your password.
 
STEP 2
If you have not setup SSPR, students must contact the designated technical support person at their school. The designated technical support person at the school should email [email protected] for assistance.
Access Schoology through Clever or by going to rcschools.schoology.com
Students WILL NOT JOIN a class in Schoology. Student courses will sync with their Skyward schedule.
 
If the student has a problem with an assignment, contact the teacher who made the assignment.

Students must use their full student email address when logging into Clever.
[email protected]

Try clearing the web browser cache/history. Click HERE for directions.

If you need help logging into or navigating Skyward, click HERE.
Below are links for help with specific learning programs: