Student Instructional Technology Program Help

HELP WITH STUDENT PASSWORDS

All 6-12 Students must complete this sign-up process before they can log in to anything Microsoft-related including Clever.

Microsoft Self-Service Password Registration

Visit http://aka.ms/ssprsetup in your web browser and complete the sign-up process using your existing [email protected] and password that you used to log in with your computer today.

Help with resetting your RCS password

After the 6-12 student completes the registration process, they can use the following link http://aka.ms/sspr or click on "Can't access your account?" on the sign-on page to reset or unlock your account from any device.

BLOCKED MICROSOFT ACCOUNTS

You are able to log in to your computer but receive a message stating your Microsoft account is blocked when trying to access Office 365 or Clever.

K-5 Students
Designated technical support person at the school must email [email protected] for assistance.

6-12 Students follow the steps below

STEP 1

Students should reset their password using Self-Service Password Reset (SSPR). You MUST use a STRONG password, or it will not work. SSPR must have been setup prior to the blocked message.

Password Requirements

You cannot use the 3 previous passwords. Do NOT use your state ID!
It must be at least 6 characters.

This process may take up to an hour so the account will not be unblocked immediately.

Use the link below to reset your password.

http://aka.ms/sspr

STEP 2

If you have not setup SSPR, students must contact the designated technical support person at their school. The designated technical support person at the school should email [email protected] for assistance.

SCHOOLOGY HELP

Access Schoology through Clever or by going to rcschools.schoology.com

Students WILL NOT JOIN a class in Schoology. Student courses will sync with their Skyward schedule.

Student Help: Home Screen

Student Help: Courses

Student Help: Profile

ASSIGNMENT HELP

If the student has a problem with an assignment, contact the teacher who made the assignment.

CLEVER HELP

Students must use their full student email address when logging into Clever.
[email protected]

Try clearing the web browser cache/history. Click HERE for directions.

SKYWARD HELP