Rutherford County Schools

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Instructional Technology » Student Instructional Technology Program Help

Student Instructional Technology Program Help

All 6-12 Students must complete this sign-up process before they can log in to anything Microsoft-related including Clever. 


Microsoft Self-Service Password Registration 


Help with resetting your RCS password 

  • After the 6-12 student completes the registration process, they can use the following link or click on "Can't access your account?" on the sign-on page to reset or unlock your account from any device.
You are able to log in to your computer but receive a message stating your Microsoft account is blocked when trying to access Office 365 or Clever.
K-5 Students
Designated technical support person at the school must email [email protected] for assistance.
6-12 Students follow the steps below



Students should reset their password using Self-Service Password Reset (SSPR). You MUST use a STRONG password, or it will not work. SSPR must have been setup prior to the blocked message.


Password Requirements

  • You cannot use the 3 previous passwords. Do NOT use your state ID!
  • It must be at least 6 characters.
This process may take up to an hour so the account will not be unblocked immediately.
Use the link below to reset your password.
If you have not setup SSPR, students must contact the designated technical support person at their school. The designated technical support person at the school should email [email protected] for assistance.
Access Schoology through Clever or by going to
Students WILL NOT JOIN a class in Schoology. Student courses will sync with their Skyward schedule.
If the student has a problem with an assignment, contact the teacher who made the assignment.

Students must use their full student email address when logging into Clever.
[email protected]

Try clearing the web browser cache/history. Click HERE for directions.

If you need help logging into or navigating Skyward, click HERE.
Below are links for help with specific learning programs: